Terms of Use

1. About these Terms

These Terms of Use (“Terms”) govern your use of Risen on iPhone and iPad, including Risen Pro, and of this website, getrisen.app (together, “Risen”). Risen is provided by the developer identified as the seller of the app on the Apple App Store, who operates NAV LAB (“NAV LAB”, “we”, “us” or “our”).

By downloading, installing or using Risen, you agree to these Terms. If you do not agree, do not use Risen.

• Our Privacy Policy explains how we handle your personal data.
• If you downloaded Risen from the App Store, Apple’s Licensed Application End User License Agreement (the “Standard EULA”) also applies, and these Terms supplement it.
• These Terms are the Risen edition of the NAV LAB Terms of Use, which cover all of our apps and include terms specific to Risen. The two say the same thing; if they ever differ, the NAV LAB Terms of Use apply.

2. Alarms, missions and your safety

• Alarm reliability. Risen uses Apple’s alarm system and is built to wake you, but we cannot guarantee that an alarm will sound, or sound on time. An alarm may fail if your device is switched off, out of battery, restarting or updating, if its sound or Focus settings prevent it, if Risen’s alarm permission is turned off, or if the system interrupts it. For anything important, set a backup alarm.
• No emergency or safety-critical use. Do not rely on Risen where a missed or late alarm could cause harm — for example to take medication, to care for someone or for safety-critical work.
• Physical activity. Some missions ask you to walk, squat, do push-ups, dance or move around. Only do activities that you are fit to do, in a safe space, and stop if you feel pain, dizziness or discomfort. If you have a health condition, ask a doctor first. You take part in these activities at your own risk.
• Not medical advice. Risen is not a medical device and does not diagnose or treat sleep disorders or any other condition.
• Mission checks run automatically and can occasionally fail to recognize a correct attempt. Every alarm can be stopped in the ways shown in the app.

3. Changes to Risen and to these Terms

We regularly improve Risen. We may add, change or remove features for valid reasons, for example to improve Risen, to adapt it to technical or security developments, or to comply with the law. If a change significantly reduces features you have paid for, we will tell you in advance where reasonably possible, and you can cancel your subscription.

We may update these Terms, for example to reflect changes to Risen, to the law or to our business. We will publish the updated Terms on this page and change the “Last updated” date. If a change is significant, we will notify you in the app or by other appropriate means before it takes effect. If you do not agree with the updated Terms, you can stop using Risen and cancel your subscription before they take effect. If you continue to use Risen after they take effect, the updated Terms apply to you.

4. Eligibility

• Minimum age. You must be at least 13 years old to use Risen. If you are under 18, or under the age of legal majority where you live, you may use Risen only with the permission of a parent or legal guardian, who must review and accept these Terms on your behalf and who is responsible for your use of Risen, including any purchases.
• Organizations. If you use Risen on behalf of a company, school or other organization, you confirm that you are authorized to accept these Terms on its behalf.
• No account. Risen works without an account.

5. Acceptable use

You agree not to:

• use Risen in breach of the law, or to violate the privacy, intellectual property or other rights of others;
• import sounds or other content that you do not have the right to use, or that contains malware or other harmful code;
• copy, modify, reverse engineer or decompile Risen, except to the extent applicable law expressly permits it;
• access Risen with bots, scrapers or other automated means, or interfere with Risen or the services it relies on;
• circumvent usage limits, paywalls or other technical restrictions, or resell or commercially exploit Risen without our written permission.

6. Your content

• Ownership. You keep all the rights you have in the alarms, labels and sounds you create or import in Risen (“Your Content”).
• Kept by you. Risen stores Your Content on your device and, when iCloud Sync is on, in your own iCloud account. We never receive it.
• Your responsibility. You are responsible for Your Content and confirm that you have the rights needed to use it, including any sound you import.
• No sale, no AI training. We do not sell Your Content and we do not use it to train AI models.
• Keep in mind. iCloud Sync depends on Apple, and no service is free of failures. We work to keep your data safe, but we cannot guarantee that it will never be lost.

7. Risen Pro: purchases and subscriptions

Free and paid features

Risen is free to download and offers optional paid features, Risen Pro — such as every mission, unlimited alarms and every wake-up sound — as an auto-renewing subscription or, where offered, a one-time Lifetime purchase. The features, price and any trial or promotional terms of each option are shown in the app before you buy.

Purchases through Apple

All purchases are made through Apple’s App Store and processed by Apple under Apple’s terms. Payment is charged to your Apple Account when you confirm the purchase. We do not receive or store your payment card details. Prices and taxes may vary by country.

Automatic renewal

Subscriptions renew automatically at the end of each period, at the price then in effect, unless you cancel at least 24 hours before the end of the current period. Your Apple Account is charged for the renewal within the 24 hours before the current period ends.

Free trials and promotional offers

If a subscription starts with a free trial, it automatically becomes a paid subscription at the end of the trial unless you cancel at least 24 hours before the trial ends. If you buy a subscription at an introductory or promotional price, or redeem an offer code, it renews at the regular price after the promotional period unless you cancel. Eligibility for trials and offers is determined under Apple’s rules and the conditions shown in the app. Any unused part of a free trial ends when you buy a subscription.

Price changes

We may change prices for future subscription periods. Apple will inform you before any price increase and, where required by law or by Apple’s rules, will ask for your agreement. If you do not agree, you can cancel before the new price applies.

Cancelling

You can cancel a subscription at any time in your Apple Account settings (see Apple’s guide: Cancel a subscription from Apple). Cancelling stops future renewals, and you keep access until the end of the period you have already paid for. Deleting Risen or its data does not cancel a subscription.

Refunds

Because Apple processes all payments, we cannot issue refunds ourselves. You can request a refund from Apple (see Request a refund); Apple decides on refund requests under its own policies. This does not affect the rights you have under mandatory consumer law, such as the right of withdrawal that applies to consumers in some countries, which Apple handles under its own terms.

Lifetime purchase

Where Risen offers a Lifetime purchase, it is a one-time payment that gives you access to Risen Pro for as long as we continue to provide Risen, and not for your lifetime or the lifetime of a device. Pro features may evolve over time.

Restoring purchases

If you reinstall Risen or use a new device, sign in to the same Apple Account and tap Restore Purchases in Risen’s Settings.

8. Intellectual property and feedback

Risen, including its software, design, text, graphics, sounds, logos and trademarks (but not Your Content), belongs to us or our licensors and is protected by intellectual property laws. Some alarm sounds are licensed from third parties and credited in the app under Settings → Attribution. Subject to these Terms, we grant you a personal, non-exclusive, non-transferable license to use Risen for your personal or internal business purposes. These Terms do not transfer any ownership rights in Risen to you.

If you send us feedback or suggestions, we may use them freely, without any obligation to you.

9. Third-party services

Risen works with services provided by third parties, such as Apple (the App Store, iCloud, Siri and Shortcuts, Apple Weather and Apple Maps), Google (Firebase) and RevenueCat, as described in our Privacy Policy. Your use of those services is governed by their own terms and privacy policies, and we are not responsible for them. Weather information comes from Apple Weather and may be inaccurate.

10. Suspension, termination and discontinuation

• By you. You can stop using Risen at any time. Deleting the app removes the data it keeps on your device; to remove the copy in your iCloud, see our Privacy Policy. Remember to also cancel any subscription in your Apple Account settings.
• By us. We may suspend or terminate your access to Risen if you seriously or repeatedly breach these Terms, if the law requires us to, or to prevent harm to other users, third parties or Risen. Where reasonable, we will tell you in advance, explain why and give you an opportunity to remedy the situation.
• Discontinuation. We may stop providing Risen or any part of it. If we discontinue Risen as a whole, we will give you at least 30 days’ notice in the app or on our website where reasonably possible.
• Effect. Provisions that by their nature are meant to continue after termination, such as Sections 8, 11, 12, 14 and 15, remain in effect. If we discontinue Risen, this does not affect any rights you may have under applicable law regarding amounts you have already paid.

11. Disclaimers

To the fullest extent permitted by law, Risen is provided “as is” and “as available”. We do not guarantee that it will be uninterrupted, error-free or secure, that data will never be lost, or that any result it produces — including alarms, mission checks, step counts and weather information — will be accurate or delivered on time. To the fullest extent permitted by law, we disclaim all implied warranties, including warranties of merchantability, fitness for a particular purpose and non-infringement.

This does not affect the legal guarantees that apply to you as a consumer, such as the legal guarantee of conformity for digital content and digital services in the European Union.

12. Limitation of liability

• To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, revenue, business, goodwill or data, arising out of or in connection with Risen or these Terms, including any loss caused by an alarm that did not sound or sounded late.
• To the fullest extent permitted by law, our total liability for all claims arising out of or in connection with Risen or these Terms is limited to the greater of (a) the amounts you paid for Risen in the 12 months before the event giving rise to the claim and (b) USD 100.
• Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud, for gross negligence or willful misconduct, or for any other liability that cannot be excluded or limited under applicable law.
• Consumers. If you are a consumer and the mandatory law of your country of residence (for example, in the European Union or the United Kingdom) does not allow the exclusions or limitations in Sections 11 and 12, they do not apply to you to that extent, and our liability is determined by that law.

13. App Store terms

If you downloaded Risen from Apple’s App Store:

• These Terms are concluded between you and us only, and not with Apple. Apple is not responsible for Risen or its content.
• Apple has no obligation whatsoever to provide any maintenance or support services for Risen.
• If Risen fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price of the app, if any. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to Risen.
• Apple is not responsible for addressing any claims by you or any third party relating to Risen or your possession or use of it, including product liability claims, claims that Risen fails to conform to any legal or regulatory requirement, and claims arising under consumer protection, privacy or similar laws.
• If a third party claims that Risen or your possession or use of it infringes that third party’s intellectual property rights, we, not Apple, are responsible for the investigation, defense, settlement and discharge of that claim.
• You confirm that you are not located in a country that is subject to a U.S. Government embargo or that has been designated by the U.S. Government as a “terrorist supporting” country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.
• Apple and its subsidiaries are third-party beneficiaries of these Terms, and once you accept these Terms, Apple will have the right to enforce them against you as a third-party beneficiary.

14. Governing law and disputes

These Terms are governed by the laws of Vietnam, without regard to conflict-of-law rules. If you are a consumer, you also keep the protection of the mandatory provisions of the law of your country of residence, and you may bring proceedings before the courts of your country of residence where that law allows it.

Before starting any proceedings, please contact us at admin@navlab.app so that we can try to resolve the issue amicably.

15. General

• Entire agreement. These Terms, together with our Privacy Policy, the Standard EULA where it applies, and any conditions shown to you at the time of purchase, form the entire agreement between you and us regarding Risen.
• Severability. If any provision of these Terms is found invalid or unenforceable, it will be limited to the minimum extent necessary, and the remaining provisions remain in full force and effect.
• No waiver. If we do not enforce a provision of these Terms, this does not mean that we waive our right to enforce it later.
• Assignment. You may not transfer your rights under these Terms without our consent. We may transfer our rights and obligations under these Terms to another entity as part of a reorganization, merger, acquisition or sale of all or part of our business, provided that your rights under these Terms are not reduced.
• Notices. We may send you notices in the app or by publishing them on our website.
• Language. These Terms are written in English and may be translated into other languages. If there is any inconsistency between a translation and the English version, the English version prevails, to the extent permitted by applicable law.

16. Contact

For questions about these Terms, write to admin@navlab.app. For help with Risen, write to support@getrisen.app.